Documentation
How to set Campiamo up and get the most out of it — written by the people who build it.
Channels & OTAs
Connect Booking.com, Airbnb, Pitchup and other booking sites so your calendars stay in step.
How channel sync works
What Campiamo shares with booking sites like Booking.com and Airbnb, how often, and what those connections can and cannot do.
Connect Booking.com to Campiamo
Set up two-way iCal calendar sync between Booking.com and Campiamo, so a booking on either side blocks the dates on the other. Includes the one limitation you must understand before you start.
Connect Airbnb to Campiamo
Set up two-way iCal calendar sync between an Airbnb listing and Campiamo, so a booking on either side blocks the dates on the other.
Connect Vrbo to Campiamo
Set up two-way iCal calendar sync between a Vrbo listing and Campiamo — ideal for holiday homes and glamping units that are listed as whole properties.
Connect Expedia to Campiamo
Set up two-way iCal calendar sync between Expedia and Campiamo, so dates booked on either side are blocked on the other automatically.
Connect Hipcamp to Campiamo
Set up two-way iCal calendar sync between Hipcamp (including Cool Camping) and Campiamo, so dates booked on either side are blocked on the other.
Connect Canopy & Stars to Campiamo
Set up two-way iCal calendar sync between Canopy & Stars and Campiamo, so a booking on either side blocks the dates on the other.
Link Google Calendar to Campiamo
Block Campiamo dates from events in a Google Calendar — maintenance, family use, private lets — and see your bookings in Google Calendar alongside everything else.
Connect Campsites.co.uk to Campiamo
Set up two-way iCal calendar sync between Campsites.co.uk and Campiamo, so dates booked on either side are blocked on the other and you cannot be double booked.
Bookings & day-to-day
Pitch types, bookings, the calendar, extras, discounts and the emails guests receive — running your site from the dashboard.
Pitch types explained
What a pitch type is, how units and availability work, and how to structure your site in Campiamo — the one modelling decision worth getting right.
Managing bookings
How bookings arrive, what each status means, editing a booking, taking deposits and balances, refunds, guest self-service edits, cancellation and check-in.
The calendar
How to read the availability calendar, act on bookings from it, and block pitches for maintenance, walk-ins or private use — and how blocks affect what guests can book.
Sell add-ons with booking extras
Offer firewood, late checkout, electric hook-up, a second tent or breakfast alongside a booking — priced per booking, per night or per person per night, chosen by the guest as they book.
Discounts and gift vouchers
How discount codes and gift vouchers work in Campiamo — creating codes, selling vouchers, how guests redeem them, and where codes do and don't apply.
The email log
Every email Campiamo sends to your guests, with its delivery status — confirm a confirmation actually arrived, and find out why one bounced.
Guest ratings
Rate a guest after a difficult stay and see ratings other campsites have left — stars shared across Campiamo, your written note kept private.
Setting up a CL or CS on Campiamo
A five-pitch certificated location or certificated site set up in an afternoon: one pitch type with five units, a deposit, your terms, and the booking link for your club listing.
Club memberships at booking
For sites certificated with the Caravan and Motorhome Club, the Camping and Caravanning Club or the Greener Camping Club: make guests confirm their membership when they book, and sell membership at booking where the club lets you enrol guests.
Exporting arrivals
Download a spreadsheet of who is arriving between two dates, with the columns you choose: for the warden's clipboard, the reception tablet, or a quick look at what is owed.
Age bands: adults, children and infants
Tell guests who counts as an adult, a child or an infant on your site, for example Adults (13+) and Children (2 to 12), and let babies stay free without taking a place.
Events and the What's On widget
Add what is happening at your site to the calendar, have every guest staying over those dates told by email, and list your upcoming events on your own website.
The emails your guests receive
Every email Campiamo sends to a guest on your behalf: what triggers it, what it says, which ones you can switch on or off, and where replies go.
Payments
Connecting Stripe or PayPal so guests can pay you online, the webhook that marks bookings as paid, and deposits and balances.
Website & widgets
Your hosted property website, and the widgets that put booking, availability search and reviews on a site you already have.
Your Campiamo website
Every property on Growth or above gets a full guest-facing website with online booking — what's on it, how to customise it, and how to use your own domain.
Put booking widgets on your own website
Take bookings, show live availability and display your reviews on a website you already have, by pasting a small code snippet — no rebuild, no developer required.
Add your booking widget to a WordPress site
Step-by-step instructions for putting the Campiamo booking form, availability search or reviews widget on a WordPress page — block editor, classic editor and page builders covered.
Add your booking widget to a Wix site
Step-by-step instructions for putting the Campiamo booking form, availability search or reviews widget on a Wix page, including how to size the embed element properly.
Add your booking widget to a Squarespace site
Step-by-step instructions for putting the Campiamo booking form, availability search or reviews widget on a Squarespace page using a Code block.
Ask your own questions at booking with custom fields
Add your own questions to the booking form — arrival time, vehicle registration, dog breeds, a rules agreement — and see the answers on every booking.
Collect and show guest reviews
How Campiamo asks your guests for reviews after checkout, how you approve them, and where they appear on your website and reviews widget.
List your campsite on the Campiamo directory
Put your campsite on Campiamo Campsites — our public directory with live availability and direct booking — with one switch on your dashboard. Free, no commission.
Bookings from AI assistants
How campsites on the Campiamo directory, or with a Campiamo-hosted website, can be found and booked by AI assistants such as ChatGPT and Claude, what the guest sees, and what it means for you.