Club memberships at booking

Certificated sites can only take club members. Until now the usual workaround was an optional extra called "membership" and a note asking members to skip it, which relies on the guest reading the note and leaves you without their membership details. Settings → Club Membership does it properly.

Switching a club on

The page lists the three clubs with their defaults, plus an "Another club" row for anything else:

Club	Members only	Guests can join through you
Caravan and Motorhome Club	Yes	No, guests join the club directly
Camping and Caravanning Club	Yes	No, guests join the club directly
Greener Camping Club	Yes	Yes, with the £12 fee added to the booking

The two caravan clubs identify members by a membership number. The Greener Camping Club issues no numbers: a membership is tied to the member's email address, so on a Greener site the form asks for the email the membership is registered to, and fills it with the booking email unless the guest changes it.

Switch on the club you are certificated with and save. Every default is editable: the fee, what members are asked for, and the link guests are sent to if they need to join the club themselves.

Nothing changes on any booking form until a club is switched on, and switching one off removes the step again.

What guests see

One required step on your booking page, the booking widget, your directory listing's booking flow and bookings made through an AI assistant:

• I'm already a member, with a box for their membership number, or their membership email for the Greener Camping Club, or
• I need to join. Where you enrol guests yourself, the fee is added as a line on the booking and the guest pays it with the rest. Where only the club can sell membership, the guest is shown the club's joining link and cannot book until they are a member.

If you have two clubs switched on, the guest chooses which they are booking under.

What you see

The club, the membership number or email or "joined at booking", and any fee appear on the booking page in your dashboard and in your new-booking email. For a guest who joined at booking the email reminds you to enrol them with the club, since the clubs' own systems are not connected to Campiamo.

Manual bookings you enter in the dashboard and at the POS desk show the same step, but it is optional there, so a phone booking or walk-in from a member you know can be saved without it. On a Greener site a member's booking email is taken as their membership email; a small link lets them give a different one.

Already using a "membership" extra? Leave it in place until you have switched the club on, then deactivate the extra so guests are not asked twice.